Return Policy


All returns/refunds will be issued via store credit.

- Once an order has been placed it cannot be cancelled.

- All original shipping fees are non-refundable. The customer will be responsible for covering the shipping costs to return item(s).

- To receive a store credit, items must be sent back within 15 days of the delivery date to the address below:

Pretty-n-Paid Returns

66 West Flagler Street

Suite 900 - #3834

Miami, FL 33130

- Items must be unworn, unwashed, and in original condition (including all paperwork, packaging, or accessories) with tags attached to receive the store credit.

- Any item not received in good condition, free of ALL ODORS, stains and damages will NOT be accepted. Customer will be notified that they must cover reshipping fee to have item(s) sent back to them.

- Items with prices ending in $ .98.88, and .22 are considered Final Sale and cannot be returned for store credit.

 - All Lingerie and Beachwear Collection items are considered Final Sale and cannot be returned for store credit.

- Please allow 7-14 business days for us to process your return and issue the store credit once received by our Shipping Department.

- All items purchased via store credit are considered FINAL SALE

Pretty-n-Paid is not liable for any packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back returns.